DQ Grill & Chill Restaurant

Reviews about DQ Grill & Chill Restaurant

• 1 / 5

  By Jessica Hydes
  Honestly the worst experience I have ever had at a food restaurant. Most employees are unintelligent and are clueless as to what is going on and cannot even operate simple machinery. I got charged twice for one order and was told to come in next time and get the meal. I have NOT got the meal that I paid for and has been an ongoing problem for over a month. As ridiculous as it sounds I even showed my bank statement to an employee and even that wasn't good enough. "I was told I had to call the Owner within my work schedule from 8-11am. 90% of the time they will mess up your order. They have forgot my drinks, extra mushroom sauce and even a burger, how ridiculous. It really is unfortunate because I do enjoy the food but this particular branch is run by a bunch school kids who failed. Not all but some.
  
  So the roundup of my story is that they charged me twice and have not given me what I paid for so that is considered Theft from a major food chain. Not even the owner can resolve a simple problem over $12.88. You know what they say about the customer always being right, right? Not in this case.
  December 25, 2016